Advanced Technology That Helps Pet Professionals Succeed
70+ years of experience at your service.
Mission
Building Connections, One Pet at a Time.
We want to make it easy for pet professionals and pet owners to communicate and give every pet the best care.
Vision
We want to create a world where pet professionals and pet owners connect effortlessly, ensuring that every pet receives the best care to be healthier and happier.
Our Promise
At Pet-X Solutions, we are committed to create easy-to-use tools that improve communication and build connections. We’re constantly finding new ways to serve the pet industry, improve our products, help our people excel, and pet professionals succeed.
Locations We Serve
- United States & Puerto Rico
- Canada
We are continuously expanding our reach to help more communities connect and ensure every pet receives the best care possible.
If you don’t see your area in our list, let us know!
About the Founder
The idea for Pet-X started when our CEO, Annalisa, noticed a common problem in the pet grooming industry. With over 35 years of experience, with 15 years in pet services and retail environment as a breeder, groomer, show dog handler, and pet services leader in Italy and the United States.
“I wanted to create a solution extremely easy and “fun” to use. Something that could make both groomers and pet parents visualize the grooming after discussing the pet coat and skin condition without increasing the time spent at check-in. Something that could also be used by receptionists and other professionals when a groomer isn’t available”
– Annalisa, Founder & CEO, Pet-X.
Our Team
Our Team of experts brings over 70 years of combined experience in the pet industry and each one of us is committed to improve the lives of pet professionals and the organizations we support.
Annalisa
Denise Heroux, a veteran pet stylist with nearly 30 years of experience, owns three Awesome Paws Pet Salon locations in Ohio, including a cat-exclusive spa. Founder of the Pet Stylist Relief Fund and Barkleigh Honors Award recipient, she educates groomers nationwide through The Ambitious Groomer, empowering them to build a stronger, connected industry.
Annalisa
Denise
Denise Heroux, a veteran pet stylist, educator, and industry advocate with nearly 30 years’ experience, owns three Awesome Paws Pet Salon locations in Ohio, including a cat-exclusive spa. Founder of the Pet Stylist Relief Fund and Barkleigh Honors Award recipient, she mentors groomers nationwide through The Ambitious Groomer, empowering a stronger, connected industry.
Denise
Gilbert
Gilbert began his career as a Product Manager before transitioning into manufacturing, where he honed his skills in forecasting, projections, and vendor negotiations. With over 20 years of experience in operations and procurement, his expertise outside the pet industry brings a fresh perspective to Pet-X Solutions, driving operational excellence and strategic growth.
Gilbert
Samantha
Samantha Palya, an award-winning groomer and industry leader since 1996, founded Absolutely Pawfect Pet Styling, Inc. and The Enrichment Stylist Pet Business Consulting and Education. A passionate advocate for education and Enrichment Grooming, her deep industry knowledge makes her an invaluable consultant, helping advance our mission and elevate the grooming profession nationwide.
Samantha
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Why Pet-X Solutions?
Easy to Use
Simple & Intuitive tools that anyone can use.
We speak your language
Our expertise in the pet industry helps us understand you and your clients like no other.
Accessible Anywhere
Use our solutions on your computer, tablet, or cell phone.
24/7 Support
Get the help you need, anytime you need it
Join The Groom-X Community!
Our revolutionary Check-In Assistant tool accessible on computers, laptops and tablets is designed to elevate customer satisfaction and unlock new growth potential for your business. Set yourself apart from the competition and be among the first to experience this new technology. Something extraordinary is on the horizon for you and your clients…
Get Yours NowFrequently Asked Question (FAQs)
YES you can! While this first version of Groom-X is a web application, it has been formatted to be used on any mobile device just like on your desktop and laptop.
Don't worry, you're not alone! Our clients find Groom-X really easy to use. Just chose one of the most common pet grooming instructions or write your own as detailed as possible to allow our innovative technology to show you the image…it is that easy!
You can use the application on 4 devices simultaneously! There is no extra cost. You can use it on your laptop, desktop and any mobile device.
Groom-X is a subscription-based membership. You can decide to make one payment for an Annual Membership or get the Annual Membership through a monthly payment. Any additional feature or improvement will be automatically available to you in real time without incurring additional charges. Click here to see our Membership Plans
We are contacting the major grooming software providers to integrate our solution for seamless use. It will take some time to strengthen these partnerships but if you want to speed up the process, you can help us by contacting your software provider and asking them to integrate with us. Our goal is to make your life easier while “building connections, one pet at a time”
Once Groom-X is integrated in the software you are currently use, you won’t need to add this extra step. Everything will be automatically available. Until then, if you are using Groom-X as a stand-alone application, you will just need to add the information for the first time for each customer and the application will retain them with the history and images of each groom for future use.
Pet-X is perfect for all kinds of pet grooming businesses, from independent groomers and small shops to large grooming chains and franchises.
Groom-X makes pet care easy for pet owners. By simplifying pet grooming techniques using AI based models
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